
State Farm® Insurance Agent Rick Ashby
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Beverly Shuford
March 8, 2025
"Rick Ashby’s office is knowledgeable and professional. We have been customers for years and have always received excellent service."
"Hey Beverly...Thank you allowing us to service your insurance needs through the years! Your kind words mean a lot to us. "
Ronald Wahlers
March 7, 2025
"David goes out his way to help me with all my questions. If he doesn't answer the phone I'll just wait until he is available. Thanks David for all your help"
"Ronald...Sometimes good things are worth the wait! We appreciate placing your trust in David and our agency!"
Patti Frasco
March 6, 2025
"Been a customer since 1993! Responsive, reliable, and always keeping customer first! Today I received a notice of a decrease in rates! A wonderful surprise in a world where all pricing is increasing! Thanks many years of great service."
"Patti...Thank you for being a member of our State Farm family since 1993! I opened this agency in 1988. Between the two of us we have created a few memories with the company!"
Tammy Jones
March 5, 2025
"David helps me out greatly every time I have questions. He is always courteous every time I have spoken to him. Very professional!"
"Thank you Tammy for sharing your kind words with us. David works hard to offer our customers prompt and courteous service! "
Vickie Strange
March 5, 2025
"I have been using the Rick Ashby State Farm Insurance Agency for close to 20 years. They have always been professional, helpful, knowledgeable and caring. In this time I had one home owners claim that was handled in a swift manner with a positive outcome. Dawn is always available to walk me through any questions I might have. If you are looking for insurance this is the one."
"Thank you, Vickie, for the amazing review! We put in the work to keep our customers happy and deliver our claims promise when in need! We are proud of Dawn and her leadership role within our team!"
Bobbie Stephenson
March 4, 2025
"Renea has been so very patent and kind. I have talked and complained so much, and she just runs quotes every way she can to try and get me the best option. She deserves a raise. Thank you for hiring such great employees."
"Thank you Bobbie! We appreciate the opportunity to have the insurance conversations with you. Renea is a very valued member of our team here at Ashby Insurance Agency! "
Kathy Cook
March 3, 2025
"I have had my car and home insurance with Rick Ashby-State Farm Insurance for several years. I have always been satisfied with the service I have received from employees of this office and have been treated with respect. My recent interactions have been with David Jones and he has been extremely helpful."
"Kathy...Thank you for placing your trust with our office through the years. We will continue to meet and exceed your expectations when servicing your car and home insurance! I have shared your comments with David! "
Kelly Holland
February 20, 2025
"Great customer relationship! I am so happy with our move to this agency."
"Hey Kelly! Thank you for the 5 Stars and kind words! We appreciate the opportunity to serve your insurance needs. "
clarice Hagbourne
February 18, 2025
"The #1 best insurance company been with them for 10 years. It’s funny because at Rick’s office he has an employee name JAKE and he cracks me up every time I call.."
"Thank you Clarice for your kind words. We appreciate the opportunity to take care of your insurance needs!"
Michael Matos
February 14, 2025
"Renae Cates is fantastic and represents this office well. She is always willing to talk through coverage. Very helpful with all my families insurance coverage."
"Thank you for the amazing review, Michael! We’ve shared your feedback with Renae. We appreciate the shout out!"
Britney Carlton
February 14, 2025
"I have been with this Agency since I was a teenager and their support and knowladgable staff has been there to assit with all of lifes changes. Agent David Jones helped me to update my renters insurance after the apartmnet company changed ownership and all my documnets needed to be redone. he was speedy, kind, and commited to making sure I had everything I needed. Its agents like this that assure me that I made the right choice when selecting the Ashby Insurance Agency for my State farm needs"
"Britney...We're really grateful and appreciate you taking the time to share your kind words with us. Our team works hard to make sure your insurance needs are addressed in a prompt and professional manner. Thank you!"
Keri Shea
February 14, 2025
"Rick Ashby’s State Farm doesn’t just sell policies, they deliver peace of mind. Their team is sharp, responsive, and genuinely invested in protecting what matters most. Fast claims, fair coverage, and no hidden headaches. This is how insurance should be done. Genuinely love their staff."
"Keri...Thank you for sharing your kind words with our agency family! Thank you for placing your trust in our office. "
Cindy Thompson
February 13, 2025
"Rick Ashby State Farm, Dawn Stewart, and Renae Cates have been fantastic to work with on getting my boys life insurance policies! They were knowledgeable and able to answer all my questions! The turn around time was quick as well. You will not find that type of service with any other insurance company! I highly recommend Rick Ashby State Farm for all your insurance needs."
"Thank you Cindy for placing your trust in us to service all of your insurance needs! We are very fortunate to have Dawn and Renae working with our agency family. So glad we could help you protect your boys with life insurance! Truly a gift of love."
Mark Bateman
February 13, 2025
"The entire agency is top notch when it comes to customer care... however Dawn S is beyond great. Some of best customer service I have ever received. 👍🏽👍🏽"
"Hey Mark...thanks for the 5 stars and the 2 thumbs up bonus! We appreciate the trust in our agency team. Dawn is a trusted and valued member of our agency family!"
Johnny Jones
February 13, 2025
"A tree fell on our house and it was not liveable. State farm saved us by keeping us up in an expanded stay hotel for eight months. I dint know what we wold have done or where we would have lived without them. Thank you STATE FARM!"
"Hey Johnny. Glad we were there to help during your time of need. We thank you for allowing us to protect your family through the years! "
katie walker
February 13, 2025
"Love how Dawn at Rick Ashby takes care of my insurance. As if I was a member of her family!"
"Katie...good to have you back with the family! We missed you. Thank you for allowing us to take care of your insurance needs! Update: Last review was 5 years ago! Glad we are still making you happy with our service! :) "
Constance Tabor
February 12, 2025
"Thank you for all your help Renae!! I appreciate how quick and professional you have been."
"Hey Constance....Thank you for the 5-star rating! We are thrilled to know that you enjoyed your conversation with Renae. Your feedback motivates us to continue providing exceptional service to all our customers. "
Anthony Sheets
February 11, 2025
"Dawn is always a pleasure to work with. Throughout the years, she has helped with countless items. She is always quick to respond and help anytime needed! We love the Rick Ashby Team"
"Hey Anthony...We are proud of the service Dawn and our team delivers every day to our customers! We appreciate the opportunity to service your family insurance needs through the years! "
Kim Steffan
February 10, 2025
"Rick, Dawn, and the rest of the team have helped me with business and personal insurance needs for many years. They are attentive, helpful, friendly, and they know insurance inside and out. I highly recommend them!"
"Kim...Thank you for your wonderful review! It's always a pleasure to serve customers like you. Thank you for trusting us with your insurance needs through the years!"
Bailey Poesnecker
February 6, 2025
"Rick's agent Dray has been great to work with- super quick response time and always gives clear answers to our questions. Highly recommend!"
"Thank you Bailey for sharing your experience with us! We really appreciate your positive review and it is so great to have you as a customer! "
mickiea610
February 3, 2025
"I have been a customer of Rick Ashby - State Farm Agent for seven years and have experienced the best service from Blake Teasley. Blake has been very responsive and helpful in meeting our needs. I wouldn't use any other insurance agency."
"Our team always enjoys reading reviews such as the one you left us! It lets us know we are making our customers happy and doing something right! Please let us know if there is anything else you need!"
Brenda Byrd
February 3, 2025
"Just wanted to give Rick Ashby - State Farm a shout for great customer service and always caring about their clients."
"Thank you Brenda! WE appreciate the opportunity to serve and support your efforts in the community!"
Scott Clayton
January 15, 2025
"Renea was an absolute pleasure to work with. She was very knowledgeable and helpful in trying to get me the best policies for my needs. Very glad that’s he is my insurance agent and I would strongly recommend her."
"Scott...We are proud to have Renae on our team at Ashby Insurance Agency Hillsborough. Thank you for allowing us the opportunity to service your insurance needs! "
Felicia Street
December 19, 2024
"I appreciate this company and the staff with R Ashby. You are treated with respect when you ask questions to discuss your home and auto coverage. Also when making a claim its easy on the website if a rock hits your windshield. David help me understand the value and option of coverage for my auto needs. I was then able to make the best decision to protect my vehicle needs. Love their bundle plan and drive safe program. They will treat you like family, so search no more - this is a team you can trust and have peace of mind. Abundant thanks.."
"Merry Christmas Felicia! Thank you for sharing your kind words with us. We appreciate the opportunity to serve you for your auto and home insurance needs. "
Mr. Bill
September 20, 2024
"Moved to Hillsborough from South Carolina and Blake and entire team made my insurance issues work out really well."
"Thank you Mr. Bill! Appreciate the opportunity to service your insurance needs! "